eSIMbundle

iPhone setup

How to set up an eSIM on iPhone

Install your travel eSIM on iPhone before your trip using a QR code, activation link, or manual SM-DP+ details. Label it clearly, keep your home SIM available if needed, and choose the travel eSIM for mobile data abroad.

Quick answer

How do I set up an eSIM on iPhone?

Use a reliable Wi-Fi or mobile data connection, then open Settings and tap Mobile Service, Cellular, or Mobile Data — whichever label appears on your iPhone. These are common labels for the same iPhone settings area where SIMs, eSIMs, mobile plans, and mobile data are managed. Tap Add eSIM. If your iPhone shows Set Up Mobile, Set Up Cellular, or Add Mobile Plan instead, tap that. Then use the setup method shown in your eSIMbundle order, such as a QR code, activation link, or manual SM-DP+ details. After installation, label the eSIM clearly, then choose the travel eSIM as your mobile data line when you are ready to use it abroad.

Important: installing the eSIM profile is not the same as using mobile data. Your plan details, validity, and usage rules are shown during checkout and in your order instructions.

iPhone setup snapshot

  • SettingsMobile Service / Cellular / Mobile Data
  • InstallQR code, link, or manual SM-DP+
  • AbroadSet travel eSIM as mobile data line

What you avoid

  • Setup stress in the airport
  • Deleting a one-time eSIM profile
  • Accidental home-carrier roaming charges

Before you start

Do the setup while you still have reliable internet. The worst time to find out that your iPhone is unsupported, carrier-locked, or missing the activation details is after landing.

  • iPhone supports eSIM
  • iPhone is carrier-unlocked if using another provider
  • Your iPhone is updated to a recent iOS version
  • You have your eSIMbundle order email, QR code, activation link, or manual SM-DP+ details
  • You have reliable Wi-Fi or mobile data
  • Your iPhone has enough battery
  • You know which line is your home SIM and which line is your travel eSIM

If the setup screen looks slightly different, look for Mobile Service, Cellular, Mobile Data, Add eSIM, Set Up Mobile, Set Up Cellular, or Add Mobile Plan.

Not sure your iPhone supports eSIM?

Use the compatibility checker before you buy a travel plan.

Check eSIM compatibility

Does my iPhone support eSIM?

Most travelers with iPhone 11 or newer are fine. That includes iPhone 11, 12, 13, 14, 15, 16, and newer models, including mini, Plus, Pro, and Pro Max versions. Older supported models include iPhone XS, iPhone XS Max, iPhone XR, and iPhone SE 2nd generation or newer. iPhone X, iPhone 8, iPhone 7, and older do not support eSIM.

Model and regional support can vary, especially for devices sold in mainland China, Hong Kong, and Macao. Use the compatibility checker if you are unsure.

Method 1: Set up with QR code or activation link

Most travel eSIM orders use a QR code, activation link, or manual setup details. Use the method shown in your eSIMbundle order.

  1. Open Settings.
  2. Tap Mobile Service, Cellular, or Mobile Data — whichever label appears on your iPhone.
  3. Tap Add eSIM. If your iPhone shows Set Up Mobile, Set Up Cellular, or Add Mobile Plan instead, tap that.
  4. Choose Use QR Code if your order includes a QR code.
  5. Scan the QR code or tap the activation link from your order.
  6. Follow the iPhone prompts.
  7. Label the eSIM clearly, such as Travel eSIM or the destination name.

iPhone Settings walkthrough

Settings → Mobile Service / Cellular / Mobile Data → Add eSIM → Use QR Code

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Search
Edit

Settings

Airplane Mode

📶

Wi-Fi

Home
📡

Mobile Service

also Cellular or Mobile Data

Tap

General

Step 1

Open Settings, then tap Mobile Service, Cellular, or Mobile Data — whichever label appears on your iPhone.

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Settings
Edit

Mobile Service

SIMs

📊

Cellular Data

Add eSIM

also Set Up Mobile, Set Up Cellular, or Add Mobile Plan

Tap

Step 2

Tap Add eSIM. If your iPhone shows Set Up Mobile, Set Up Cellular, or Add Mobile Plan instead, tap that.

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Mobile Service
Edit

Add eSIM

Use QR Code

From your eSIMbundle order

Tap

Transfer From Nearby iPhone

Other Options

Step 3

Choose Use QR Code if your order includes a QR code. If your order provides an activation link, follow the link instructions from your order instead.

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Add eSIM
Edit

Use QR Code

Scan QR code

Use the camera viewfinder

Tap

Enter Details Manually

Step 4

Scan the QR code from your eSIMbundle order, or use the activation link or manual details shown in your order.

Do not repeatedly scan the same QR code or delete and reinstall the eSIM. Some eSIM profiles can only be installed once. Apple says carrier-link setup requires iOS 17.4 or later. If your order uses an activation link, follow the link instructions shown in your order.

Method 2: Set up manually with SM-DP+ and activation code

If QR setup does not work or your order provides manual details, you may need to enter the SM-DP+ address and activation code manually.

  1. Open Settings.
  2. Tap Mobile Service, Cellular, or Mobile Data.
  3. Tap Add eSIM, Set Up Mobile, Set Up Cellular, or Add Mobile Plan.
  4. Choose Use QR Code if needed, then tap Enter Details Manually.
  5. Enter the SM-DP+ address and activation code from your order.
  6. Enter a confirmation code only if your order provides one.
  7. Follow the iPhone prompts and label the eSIM clearly.

Manual iPhone setup

Add eSIM → Enter Details Manually → SM-DP+ address + activation code

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Mobile Service
Edit

Add eSIM

Use QR Code

Enter Details Manually

Enter SM-DP+ and activation code

Tap

Other Options

Step 1

Use manual setup only if QR setup does not work or your order provides manual SM-DP+ details.

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Add eSIM

Manual setup

SM-DP+ address

[SM-DP+ address]

Activation code

[Activation code]

Confirmation code (optional)

[Confirmation code — optional]
Continue

Placeholders shown. Use the exact values from your eSIMbundle order.

Step 2

Enter only the manual details from your eSIMbundle order or support team.

Only use manual details from your eSIMbundle order or support team.

Other iPhone setup methods

iPhone also supports Carrier Activation, Quick Transfer, carrier app setup, carrier links, and transfer from another device when the provider supports those methods. For travel eSIM purchases, QR code, activation link, and manual SM-DP+ details are the most relevant setup paths.

Choose labels: home SIM vs travel eSIM

iPhone lets you label plans so you know which one is used for calls, messages, and mobile data. For travel, keep the home SIM label for your normal number and label the new eSIM as Travel eSIM or the destination name.

  • Home SIMKeep for calls, SMS, and verification codes if needed
  • Travel eSIMUse for mobile data abroad
  • Home SIM data roamingKeep off if avoiding home-carrier roaming charges
  • Travel eSIM data roamingTurn on only if your plan instructions require it
  • Included VPNTurn on in the app when you want privacy, security, and unrestricted internet

Choose the travel eSIM for mobile data

Your iPhone can use one mobile/cellular data network at a time. When you want to use the travel eSIM for data abroad, choose it as the mobile data line.

  1. Open Settings.
  2. Tap Mobile Service, Cellular, or Mobile Data.
  3. Tap Mobile Data, Cellular Data, or the data-line selector shown on your iPhone.
  4. Choose the travel eSIM for mobile data.

Choose data line

Settings → Mobile Service / Cellular / Mobile Data → Cellular Data

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Mobile Service
Edit

Cellular Data

1

Home SIM

Calls · SMS · Verification codes

e

Travel eSIM

Mobile data abroad

Choose the travel eSIM for mobile data. Keep your home SIM available for calls, SMS, or verification codes if needed.

Your home SIM can stay available for calls, SMS, and verification codes if needed. Do not use your home SIM for mobile data unless you understand your carrier's roaming charges.

Data roaming on iPhone

Read this before you toggle anything

Travel eSIMs often connect through roaming agreements with local networks, so the travel eSIM line may need data roaming turned on. The travel eSIM roaming setting and the home SIM roaming setting are separate. Do not turn on roaming for your home SIM unless you understand your home carrier's roaming charges.

  1. Open Settings.
  2. Tap Mobile Service, Cellular, or Mobile Data.
  3. Tap the travel eSIM or travel mobile plan.
  4. Turn Data Roaming on only if your plan instructions require it.

Data roaming per line

Travel eSIM settings → Data Roaming

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Mobile Service
Edit

Travel eSIM

Turn On This Line

🌐

Data Roaming

Only if required

📡

Network Selection

Automatic

Turn Data Roaming on for the travel eSIM only if your plan instructions require it.

Keep home SIM roaming off if you want to avoid home-carrier charges.

How to check if your eSIM is installed and ready

After setup, check that the travel eSIM appears in your iPhone mobile network settings and is turned on. This does not mean you should use mobile data before you are ready, but it helps confirm the profile was added correctly.

  1. Open Settings.
  2. Tap Mobile Service, Cellular, or Mobile Data.
  3. Look for the travel eSIM in your list of SIMs, eSIMs, or mobile plans.
  4. Tap the travel eSIM and confirm the line is turned on.
  5. Confirm the travel eSIM is selected for mobile data when you are ready to use it.
  6. Open Safari, Maps, WhatsApp, or another internet app to test data when you are at your destination.

Confirm the travel eSIM is installed

Settings → Mobile Service → SIMs / Cellular Data

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Settings
Edit

Mobile Service

1

Home SIM

Turn On This Line · On

e

Travel eSIM

Installed · On

Tap
📊

Cellular Data

Travel eSIM

After setup, confirm the travel eSIM appears in your iPhone mobile network settings and is turned on.

If your plan instructions require travel eSIM data roaming, turn it on for the travel eSIM only. Keep home SIM data roaming off if avoiding home-carrier roaming charges.

What to do when you arrive

  • Open Settings → Mobile Service / Cellular / Mobile Data.
  • Confirm the travel eSIM is turned on.
  • Choose the travel eSIM for Mobile Data / Cellular Data.
  • Keep home SIM data roaming off if avoiding home-carrier charges.
  • Turn travel eSIM data roaming on only if your plan instructions require it.
  • Test Safari, Maps, WhatsApp, banking, or travel apps.
  • Turn on the included VPN in the app when wanted.

What not to do

  • Do not delete the eSIM while you still need it.
  • Do not delete and reinstall repeatedly. Some eSIM profiles can only be installed once.
  • Do not turn on home SIM data roaming unless you understand the charges.
  • Do not assume the included VPN is on automatically.
  • Do not wait until you are abroad with no internet to start setup.

One-time credential

Treat your setup details like a one-time credential

Keep your order email, QR code, activation link, or manual SM-DP+ details until the eSIM is installed and working. If setup fails, contact support instead of repeatedly deleting and reinstalling.

If your iPhone eSIM does not work, check in this order

Walk through these steps in order before contacting support. Most issues are settings, not the eSIM itself.

  1. Confirm your iPhone supports eSIM.
  2. Confirm your iPhone is carrier-unlocked. Go to Settings → General → About and look for Network Provider Lock or Carrier Lock. If it says No SIM restrictions, the iPhone is unlocked.
  3. Update iOS if your iPhone is far behind on software updates.
  4. Confirm the eSIM is installed under Mobile Service / Cellular / Mobile Data.
  5. Confirm the travel eSIM is turned on.
  6. Set the travel eSIM as the mobile data line.
  7. Turn mobile data on.
  8. Turn data roaming on for the travel eSIM if your instructions require it.
  9. Keep home SIM data roaming off if avoiding home-carrier roaming charges.
  10. Do not repeatedly scan the QR code or delete/reinstall the eSIM. Some eSIM profiles can only be installed once.
  11. If QR setup fails, use the manual SM-DP+ address and activation code if your order provides them.
  12. Toggle airplane mode for 20–30 seconds.
  13. Restart the iPhone.
  14. Move to an area with better signal.
  15. Contact support with your order details.

Official sources referenced

Frequently asked questions

Why does my iPhone say Mobile Service instead of Cellular?

Some iPhones show Mobile Service, while others show Cellular or Mobile Data. These labels refer to the same iPhone settings area where SIMs, eSIMs, mobile plans, and mobile data are managed.

Which iPhones support eSIM?

Most travelers with iPhone 11 or newer are fine. Older supported models include iPhone XS, iPhone XS Max, iPhone XR, and iPhone SE 2nd generation or newer. iPhone X, iPhone 8, iPhone 7, and older do not support eSIM. Regional support can vary, so use the compatibility checker if you are unsure.

Can I install an eSIM manually on iPhone?

Yes, if your order provides manual details. Open Settings, tap Mobile Service, Cellular, or Mobile Data, then choose Add eSIM, Set Up Mobile, Set Up Cellular, or Add Mobile Plan. Use Enter Details Manually and enter the SM-DP+ address and activation code from your order.

How do I know if my iPhone is unlocked?

Open Settings, tap General, then About. Look for Network Provider Lock or Carrier Lock. If it says No SIM restrictions, your iPhone is unlocked.

Do I need Wi-Fi to set up an eSIM on iPhone?

Usually, yes. Apple says iPhone setup normally needs Wi-Fi or hotspot, with limited regional exceptions. Set up your eSIM before your trip while you still have reliable internet.

Can I keep my normal SIM active on iPhone?

Yes. Many travelers keep their home SIM active for calls, SMS, and verification codes, then use the travel eSIM as the mobile data line abroad.

How do I choose the travel eSIM for mobile data?

Open Settings, then tap Mobile Service, Cellular, or Mobile Data — whichever label appears on your iPhone. Then open Mobile Data, Cellular Data, or the data-line selector shown on your iPhone and choose the travel eSIM for mobile data. iPhone can use one mobile/cellular data network at a time.

Should data roaming be on for the travel eSIM?

Follow the setup instructions for your plan. Travel eSIMs often connect through roaming agreements, so the travel eSIM line may need data roaming turned on. This is different from turning on roaming for your home SIM.

Can I delete the eSIM and install it again?

Do not delete the eSIM while you still need it. Some eSIM profiles can only be installed once. If setup fails, contact support instead of repeatedly deleting and reinstalling.

Does the included VPN turn on automatically?

No. VPN is included at no extra cost, but you turn on the included VPN in the app when you want privacy, security, and unrestricted internet abroad.

Planning your Trip?