Help & Guides
Find the right eSIMbundle guide for your exact travel moment: before you buy, before you fly, when you arrive, or when mobile data is not working.
Pick the stage of your trip. Each stage explains the situation and lists what to read or use next.
Before choosing a travel data plan, confirm your phone supports eSIM, is likely unlocked, and that a travel eSIM makes more sense than home-carrier roaming for your trip.
Your next steps
Run through the setup checks that help avoid connection problems before your trip.
Install the eSIM profile while you still have reliable internet, then make sure your phone knows which line to use for mobile data.
Your next steps
Set up the eSIM profile before your trip while you still have reliable internet.
Open My eSIM to find the QR code or manual installation details available for your device.
Add and prepare your travel eSIM in iPhone Mobile Service, Cellular, or Mobile Data settings.
Add your travel eSIM on Pixel, Samsung Galaxy, or general Android SIM settings.
Prepare VPN access, download VPNclient and save your VPN sign-in details before your trip.
When you reach your destination, confirm the travel eSIM is selected for mobile data, roaming is set correctly for the travel line, and home SIM roaming is not causing surprise charges.
Your next steps
Check the exact phone settings that help you use travel data when you reach your destination.
Understand when travel eSIM roaming should be on and home SIM roaming should stay off.
No Service, no data, one failing app, roaming confusion, APN settings and deleting an eSIM are different issues. Choose the exact symptom before changing random settings or removing the eSIM.
Your next steps
Fix No Service, SOS, Searching, network registration, destination coverage, and carrier lock issues.
Fix cases where mobile data works but a bank, streaming service, work tool or website does not.
Understand travel eSIM roaming vs home SIM roaming before changing roaming settings.
Learn when APN settings matter and why you should only use values from your order or support.
Read this before deleting a travel eSIM profile you still need.
Understand when bundles start, when validity begins and how the reusable eSIM stays ready for future trips.
Choose first use, a scheduled date or start now, and see exactly when the validity period begins.
Open guideKeep the reusable eSIM installed and add separate data bundles for future destinations and trips.
Open guideInstall the reusable eSIM profile before departure without confusing installation with bundle activation.
Open guidePrepare VPNclient and save your VPN credentials before the data bundle starts.
Open guideSupport
Start with where you are in the trip. If you have not bought yet, check compatibility. If you have not installed the eSIM, start with setup. If you just arrived, use the arrival checklist. If the phone shows No Service, fix network registration first. If there are bars but apps do not load, use the data troubleshooting guide.
Ready when you land
Every eSIMbundle plan includes mobile data and VPN for privacy, security, and unrestricted internet.
